Frequently Asked Questions

A virtual tour is an interactive 360° experience that lets people explore your space online. Using professional photography and custom design, we recreate your venue digitally so visitors can navigate it just like they would in person, perfect for marketing, education, business visibility, and so much more.

We build custom virtual tours for a wide range of sectors including education, tourism, transport, healthcare, business, and environmental organisations. Each tour is tailored to your goals, brand, and audience for maximum impact.

Yes. The Virtual Tour Experts work with clients worldwide. Our digital production process allows us to coordinate projects remotely while maintaining the same high standard of quality and service

Absolutely. We can refresh older virtual tours with new imagery, branding, or updated information to keep them accurate, engaging, and aligned with your latest offerings.

We combine drone and aerial photography with high-resolution interior and exterior images to deliver seamless 360° visuals. Every shot is edited for clarity and consistency, ensuring your virtual tour looks exceptional on all devices.

Not always. Drone photography is ideal for large venues, campuses, and outdoor spaces. For indoor or smaller areas, we use professional cameras and stabilised 360° rigs to achieve perfect results.

Yes. All approved imagery can be used across your website, social media, brochures, and marketing campaigns, giving you maximum value from every shoot.

Absolutely! We match your company’s industry, requirements & timeframe with our awesome account managers to will be with you from start to finish!

Our virtual tour process includes consultation, on-site photography, editing, and interface design. We then deliver a secure hosted version for review before going live, keeping you informed at every step.

Most business and education virtual tours take 6–12 weeks from planning to delivery. Larger projects or multi-site tours may take longer, but we’ll provide a clear timeline before production begins.

Yes. All our tours are managed on our user-friendly Virtual Tour Editor. We provide you with extensive training on handover of your tour as pat of the package and we are always around to support. You can also update branding, colours, and the design, but these may incur additional fees depending on the scope.

No virtual tour is the same and usually all have different requirements with different objectives and attract a different target audiences. We sit down with you to discuss your needs and build a proposal that suits you and your budget.

We tailor our tours according to what your budget allows without sacrificing quality. The cost of a virtual tour depends on size, features, and level of customisation. We provide transparent, bespoke quotes based on your requirements, no hidden fees.

Yes. We proudly support the community by offering discounted virtual tour pricing (up to 30% off) for charities and non-profit organisations.

Yes. All tours include secure, green-energy hosting with Kualo and an annual maintenance package to keep your content updated and performing smoothly.

All tours are hosted on Kualo’s 100% renewable-energy servers, ensuring fast performance, reliability, and a sustainable digital footprint.

Yes. You’ll receive a simple embed code to integrate the tour directly into your website, landing page, or intranet.

Definitely. Our responsive virtual tours are optimised for desktop, tablet, and mobile viewing, ensuring an outstanding experience on every device.

Yes. By enabling people to explore spaces digitally, our tours help reduce travel and carbon emissions. We also host all tours using renewable energy and partner with Ecologi to offset our carbon footprint.

We take data privacy and content protection seriously. All files are securely stored, backed up, and never shared without permission. Access can also be restricted through private or password-protected links.

A virtual tour enhances engagement, increases time spent on your website, and boosts enquiries. It also improves SEO and user trust, making it a powerful tool for digital marketing and sales conversion